Privacy Policy – YesRevenue

Last updated:23/11/2025

YesRevenue (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Data We Collect

1.1. Information You Provide

  • Name, email address, phone number

  • Company details (hotel name, role, PMS/OTA related data)

  • Messages and attachments submitted through forms or email

  • Billing details when entering into a service agreement

1.2. Automatically Collected Data

  • IP address and device information

  • Browser type, operating system

  • Pages visited and session duration

  • Cookies and analytics identifiers

1.3. Revenue-Management Related Data

When working with clients, we may process:

  • PMS exports (pricing, reservations, occupancies)

  • OTA performance data

  • Market intelligence sources

  • Custom demand indicators and pricing logic files

This data is processed solely to deliver our services.

2. How We Use Your Data

We use your information to:

  • Provide revenue-management and consulting services

  • Prepare analyses, dashboards, and pricing logic

  • Respond to inquiries and support requests

  • Improve website performance and user experience

  • Send service-related updates (never spam, no third-party marketing)

  • Create anonymized internal benchmarks and forecasting models

We do not sell or rent your data to third parties.

3. Legal Basis for Processing

We process data under the following legal grounds:

  • Performance of a contract (service agreements)

  • Legitimate interest (analytics, security, service improvement)

  • Consent (newsletter sign-ups, optional cookies)

  • Compliance with legal obligations

4. Data Sharing

We may share data only with:

  • Trusted service providers (analytics tools, cloud storage, CRM)

  • Contractors working on your project under NDA

  • Legal authorities when required by law

All third-party processors follow strict confidentiality and GDPR-aligned standards.

5. International Data Transfers

Depending on the tools used (e.g., servers in the EU/US), your data may be transferred outside your country.
We ensure adequate safeguards such as Standard Contractual Clauses (SCCs).

6. Data Retention

We keep your data only as long as necessary:

  • CRM and contact data: until request for deletion

  • Project-related files: up to 5 years after contract termination

  • Analytics data: 26 months (default Google Analytics retention)

You may request earlier deletion at any time.

7. Cookies & Tracking Technologies

We use:

  • Essential cookies (required for site functionality)

  • Analytics cookies (Google Analytics, performance tracking)

  • Session cookies for security

You can disable non-essential cookies through your browser.

8. Your Rights (GDPR)

You may:

  • Access your data

  • Request correction

  • Request deletion

  • Restrict processing

  • Request data portability

  • Withdraw consent

  • Object to certain processing activities

To exercise your rights, contact us at: info@yesrevenue.com

9. Data Security

We apply:

  • Encrypted storage (AES-256)

  • HTTPS/TLS across all services

  • Access control and role-based permissions

  • Regular security reviews

No method is 100% secure, but we take all reasonable steps to protect your data.

10. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.

11. Children’s Privacy

Our services are not directed to individuals under 16.
We do not knowingly collect children’s data.

12. Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with an updated date.

13. Contact Us

For any questions about this Privacy Policy:
Email: info@yesrevenue.com
Website: https://yesrevenue.com
Company: YesRevenue – Revenue Management Consultancy